Monitoring - We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor.
May 28, 2025 - 12:56 EDT
Identified - Our team has determined the cause of the service interruption within Updox and is working on a resolution. Thank you for your patience.
May 28, 2025 - 12:36 EDT
Investigating - Updox is experiencing a disruption in service. Users may not be able to access the application. We are investigating the issue and will post updates every 30 minutes.
May 28, 2025 - 12:01 EDT
Monitoring - We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor.
May 28, 2025 - 09:34 EDT
Identified - Our team has determined the cause of the service interruption within Updox and is working on a resolution. Thank you for your patience.
May 28, 2025 - 09:15 EDT
Investigating - Updox is experiencing a disruption in service. Users may not be able to access the application. We are investigating the issue and will post updates every 30 minutes.
May 28, 2025 - 08:59 EDT

About This Site

Welcome to the status page for Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please visit https://www.updox.com/support if you have further questions about this alert.

General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.

Updox ? Operational
Fax Operational
90 days ago
99.77 % uptime
Today
Patient Portal Operational
Video Chat Operational
90 days ago
99.86 % uptime
Today
Video Chat Operational
90 days ago
99.8 % uptime
Today
Video Chat SMS Invites ? Operational
90 days ago
99.89 % uptime
Today
Video Chat Email Invites Operational
90 days ago
99.89 % uptime
Today
Appointment Reminders Operational
90 days ago
99.89 % uptime
Today
Quick Send SMS - Text Messaging Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Uptime
Fetching
Patient Portal Response Time
Fetching
May 28, 2025

Unresolved incident: System Unavailable.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.