All Systems Operational
About This Site
Welcome to the status page for Updox LLC.
If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.
Please visit https://www.updox.com/support if you have further questions about this alert.
General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.
Updox
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Operational
Fax
Operational
Patient Portal
Operational
Video Chat
Operational
Video Chat
Operational
Video Chat SMS Invites
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Operational
Video Chat Email Invites
Operational
Appointment Reminders
Operational
Quick Send SMS - Text Messaging
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Oct 7, 2025 23:00 - Oct 8, 2025 00:00 EDT
The Updox operations team will be performing system maintenance beginning Tuesday, October 7, 2025, at 11:00 PM ET. During this time, the Updox system and APIs may be unavailable. The maintenance is expected to last 1 hour and will conclude on Wednesday, October 8, 2025, at 12:00 AM ET.
We apologize for any inconvenience and appreciate your understanding. If assistance is needed after the maintenance is complete, please email support@updox.com.
Posted on Sep 29, 2025 - 10:42 EDT
We apologize for any inconvenience and appreciate your understanding. If assistance is needed after the maintenance is complete, please email support@updox.com.
Posted on Sep 29, 2025 - 10:42 EDT
Scheduled Maintenance Oct 9, 2025 23:00 - Oct 10, 2025 00:00 EDT
The Updox operations team will be performing system maintenance beginning Thursday, October 9, 2025, at 11:00 PM ET. During this time, the Updox system and APIs may be unavailable. The maintenance is expected to last 1 hour and will conclude on Friday, October 10, 2025, at 12:00 AM ET.
We apologize for any inconvenience and appreciate your understanding. If assistance is needed after the maintenance is complete, please email support@updox.com.
Posted on Oct 06, 2025 - 16:35 EDT
We apologize for any inconvenience and appreciate your understanding. If assistance is needed after the maintenance is complete, please email support@updox.com.
Posted on Oct 06, 2025 - 16:35 EDT