Monitoring - We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor.
May 28, 2025 - 12:56 EDT
May 28, 2025 - 12:56 EDT
Identified - Our team has determined the cause of the service interruption within Updox and is working on a resolution. Thank you for your patience.
May 28, 2025 - 12:36 EDT
May 28, 2025 - 12:36 EDT
Investigating - Updox is experiencing a disruption in service. Users may not be able to access the application. We are investigating the issue and will post updates every 30 minutes.
May 28, 2025 - 12:01 EDT
May 28, 2025 - 12:01 EDT
Monitoring - We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor.
May 28, 2025 - 09:34 EDT
May 28, 2025 - 09:34 EDT
Identified - Our team has determined the cause of the service interruption within Updox and is working on a resolution. Thank you for your patience.
May 28, 2025 - 09:15 EDT
May 28, 2025 - 09:15 EDT
Investigating - Updox is experiencing a disruption in service. Users may not be able to access the application. We are investigating the issue and will post updates every 30 minutes.
May 28, 2025 - 08:59 EDT
May 28, 2025 - 08:59 EDT
About This Site
Welcome to the status page for Updox LLC.
If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.
Please visit https://www.updox.com/support if you have further questions about this alert.
General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.
Updox
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Operational
Fax
Operational
Patient Portal
Operational
Video Chat
Operational
Video Chat
Operational
Video Chat SMS Invites
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Operational
Video Chat Email Invites
Operational
Appointment Reminders
Operational
Quick Send SMS - Text Messaging
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.