All Systems Operational

About This Site

Welcome to the status page for Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please visit https://www.updox.com/support if you have further questions about this alert.

General maintenance is every Tuesday and Thursday between 9:00pm and 10:00pm ET, unless canceled. Interruption in service is not expected during these times.

Uptime over the past 90 days. View historical uptime.
Updox ? Operational
Fax Operational
90 days ago
99.73 % uptime
Today
Patient Portal Operational
Video Chat Operational
90 days ago
99.81 % uptime
Today
Video Chat Operational
90 days ago
99.75 % uptime
Today
Video Chat SMS Invites ? Operational
90 days ago
99.84 % uptime
Today
Video Chat Email Invites Operational
90 days ago
99.84 % uptime
Today
Appointment Reminders Operational
90 days ago
99.84 % uptime
Today
Quick Send SMS - Text Messaging Operational
90 days ago
99.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Patient Portal Response Time
Fetching
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
System Degradation
Resolved - This incident has been resolved.
Jul 3, 12:42 EDT
Monitoring - We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved within 30 minutes.
Jul 3, 12:35 EDT
Investigating - Updox is experiencing a disruption in service. Users may not be able to access the application or may experience degraded service. We are investigating the issue and will post updates every 30 minutes.
Jul 3, 12:19 EDT
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
Service Disruption
Resolved - This incident has been resolved.
Jun 23, 09:19 EDT
Monitoring - We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Jun 23, 08:59 EDT
Investigating - Updox is experiencing a disruption in service. Users may not be able to access Application. We are investigating the issue and will post updates every 30 minutes.
Jun 23, 08:36 EDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

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