All Systems Operational
Updox ? Operational
Patient Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime
Fetching
Patient Portal Response Time
Fetching
API Response Time
Fetching
Past Incidents
Jul 17, 2019

No incidents reported today.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Resolved - We’re happy to report that the Updox Inbox issues have been resolved and all Updox systems are fully operational. If you are still experiencing any issues or have follow-up questions, please contact us at support@updox.com, 1-866-MyUpdox or 614-600-3048, ext 2, or live support chat at www.updox.com/support.
Jul 10, 19:47 EDT
Investigating - We are again investigating reports of continued system issues with the Updox Inbox. We are working to resolve this issue and appreciate your continued patience.
Jul 10, 16:45 EDT
Resolved - We’re happy to report that the Inbox issues have been resolved and all Updox systems are fully operational. If you are still experiencing any issues or have follow-up questions, please contact us at support@updox.com, 1-866-MyUpdox or 614-600-3048, ext 2, or live support chat at www.updox.com/support.
Jul 10, 14:51 EDT
Identified - Corrected Status: We are continuing to work to resolve the issues seen in the Updox Inbox today. We will update as we learn more from our Engineering Team.
Jul 10, 12:42 EDT
Monitoring - We’ve resolved the issues with Updox Inbox functionality and will closely monitor throughout the day. If you are still experiencing any issues or have follow-up questions, please contact us at support@updox.com, 1-866-MyUpdox or 614-600-3048, ext 2, or live support chat at www.updox.com/support.
Jul 10, 09:21 EDT
Investigating - We are currently investigating reports of Updox Inbox issues - users are not successful when they upload / print / tag / delete & archive items. Our Engineering Team is working on the issue. We apologize for any impact this causes to your business and will keep you updated on our progress.
Jul 10, 08:43 EDT
Jul 9, 2019
Completed - The scheduled maintenance has been completed.
Jul 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 03:00 EDT
Scheduled - The Updox Datacenter will be updating telecom services on Tuesday, July 9 from 3:00 am - 7:00 am, Eastern. The Datacenter will fail over to other service providers during this time and you may notice minimal disruption. Thank you for your patience as we work to provide improved services. No further notifications will be sent regarding this maintenance window. Please email support@updox.com if have any specific questions regarding this maintenance window.
Jul 2, 14:51 EDT
Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.