Updox Status

All Systems Operational

Updox Operational

Patient Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Uptime

Fetching

Patient Portal Response Time

Fetching

API Response Time

Fetching

Past Incidents

Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

Blank Print Jobs in Inbox

Resolved - Hello we believe with the 80.0.3987.106 Google Chrome update this issue has been resolved. Please contact support with any questions.
Feb 17, 14:21 EST

Monitoring - Google has released version 80.0.3987.100 which fixes this issue. You may have received it automatically. If not please go to Menu then help then About Google Chrome. This should prompt you to an update if your not on that version.

We will continue to monitor the resolution and if there are any questions please contact support.
Feb 12, 12:34 EST

Identified - Some customers have been experiencing an issue with printing to Updox resulting in a blank page. Our technical team identified the root cause as a current bug with Chrome version 80, recently released on 2/6.

If you are experiencing this issue, please check the version of Chrome. If it is this most current one, 80.0.3987.87, please use either Mozilla Firefox or Internet Explorer. These two browsers do not exhibit the issue. We will update our status page once we have verified that Google has resolved this issue.
Feb 10, 16:23 EST

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Feb 14, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 04:00 EST

Scheduled - On Friday, February 14th Updox Operations Team will be implementing changes in our normal Friday 4 am - 6 am maintenance window. To provide the best possible service to our customers, we make every attempt to keep the system functional during our maintenance windows.

The nature of this change will result in periods of system unavailability. Thank you for your continued support of Updox.
Feb 4, 16:27 EST

Feb 13, 2020

No incidents reported.