We’re happy to report that the Inbox issues have been resolved and all Updox systems are fully operational. If you are still experiencing any issues or have follow-up questions, please contact us at support@updox.com, 1-866-MyUpdox or 614-600-3048, ext 2, or live support chat at www.updox.com/support.
Posted Jul 10, 2019 - 14:51 EDT
Identified
Corrected Status: We are continuing to work to resolve the issues seen in the Updox Inbox today. We will update as we learn more from our Engineering Team.
Posted Jul 10, 2019 - 12:42 EDT
Monitoring
We’ve resolved the issues with Updox Inbox functionality and will closely monitor throughout the day. If you are still experiencing any issues or have follow-up questions, please contact us at support@updox.com, 1-866-MyUpdox or 614-600-3048, ext 2, or live support chat at www.updox.com/support.
Posted Jul 10, 2019 - 09:21 EDT
Investigating
We are currently investigating reports of Updox Inbox issues - users are not successful when they upload / print / tag / delete & archive items. Our Engineering Team is working on the issue. We apologize for any impact this causes to your business and will keep you updated on our progress.