** Users may need to sign out of Updox and sign back in to restore functionality.
A fix has been implemented and our technical operations team is continuing to monitor the results. We sincerely apologize for any impact this caused to you and your business.
Posted Jan 25, 2023 - 13:00 EST
Monitoring
A fix has been implemented and our technical operations team is continuing to monitor the results. We sincerely apologize for any impact this caused to you and your business.
Posted Jan 25, 2023 - 12:45 EST
Investigating
We are currently experiencing degraded system performance. Users are either unable to launch Updox or experiencing slowness . Our technical operations team is aware and currently investigating the issue. We sincerely apologize for any impact this causes to you and your business and will keep you updated on our progress.
Posted Jan 25, 2023 - 12:05 EST
This incident affected: Updox, Fax, Patient Portal, Appointment Reminders and Video Chat (Video Chat, Video Chat SMS Invites, Video Chat Email Invites).